Which shipping options do you offer?
- We ship with Adult Signature Required upon receipt via FedEx Ground or FedEx Overnight.
How long will it take for my items to arrive?
- Items purchased will be mailed within 48 hours of receipt of sale.
- FedEx Overnight will arrive in 1 business day.
- FedEx Ground will arrive within 1-5 business days within the contiguous U.S. and within 3-7 business days to Alaska or Hawaii.
- Tracking information will be emailed to each customer.
How do you handle shipping cost overages?
- We charge an additional Shipping & Handling fee of $5 per product to cover differences in estimated and actual shipping charges from carrier.
- The customer will only be responsible to for the actual shipping charged by the carrier.
- The customer will be refunded any prepaid overpayment of shipping costs above actual shipping cost from carrier.
Can I return purchased items?
- We accept returns within 20 days of shipping date allowing customers 15 to 19 days to inspect and return item(s) for a refund.
- Items purchased as Gifts, when initially ordered and paid for, will have a Gift Resale Receipt and 30 days from date of purchase to return the item(s) for a refund.
Who pays for return shipping?
- The customer pays for all return shipping and handling charges.
Do you charge a restocking fee?
- The customer will be charged a restocking fee of -10% to -40% of retail cost, minus taxes.
How will I receive my return refund?
Upon receipt of returned item(s), customer will receive a refund via PayPal to their original form of payment within 5 days or less.